We do not resell personal information and do not share your personal details with others; they are only registered in our customer database. You can request to have your information deleted at any time.

In order for you to enter into an agreement with Body Mind Academy, we need the following information:

• Name
• Address
• Phone number
• Email address

We collect your personal information for the purpose of delivering the product to you.

Personal data is registered with Body Mind Academy and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we ensure that this always occurs with your explicit consent, so that you are informed about exactly what information is being collected and why.

The director and employees of Body Mind Academy have access to the information registered about you.

The data controller at Body Mind Academy is: Peter Junker

We do not store or transmit customer information in an encrypted form.

As a registered user at Body Mind Academy, you always have the right to object to the registration of your information. You also have the right to access the information that is registered about you. These rights are provided under the Data Protection Act, and inquiries in this regard should be directed to peter@bodymindacademy.dk.

Cookies
On https://bodymindacademy.dk/, we use cookies to optimize the website and its functionality, thereby making your visit as easy as possible.

You can delete cookies from your computer at any time by following the instructions in the Webshop Cookies and Privacy Policy.

Log Statistics
We use log statistics on https://bodymindacademy.dk/, which means that a statistical system collects information that can give a statistical picture of how many visitors we have, where they come from, and where on the website they leave, etc.

The log statistics are used solely for the purpose of optimizing Body Mind Academy’s website.

Consumer Protection
Read more about your consumer protection when making a purchase via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaint Opportunities
A complaint about a product or service can be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, Toldboden 2, 8800 Viborg via the Complaint Portal for Nævnenes Hus. The Mediation Team will attempt to resolve the dispute through mediation, and if a solution is not found, you can bring the complaint to the Consumer Complaints Board.

As a general rule, it is a condition for filing a complaint that the product or service you want to complain about costs at least DKK 1,110 and no more than DKK 100,000. For complaints regarding clothing and shoes, the price must generally be at least DKK 720. The amounts may change. You will be required to pay a fee to have the complaint processed.

The EU Commission’s online complaint portal can also be used to submit a complaint. This is particularly relevant if you are a consumer residing in another EU country. You can submit a complaint here:
http://ec.europa.eu/odr

When submitting a complaint, please provide our email address: bma@bodymindacademy.dk